Novotel London Excel

Frequently asked questions

• What is the location of Novotel London Excel hotel?

  Located in a waterfront area, the hotel features the following surroundings:

  • Airport Access: London City is located 5 km from the 4-star accommodation, reachable in a 10-minute drive.
  • Points of Interest: Landed is nearly 5 minutes' walk away.
• What are the significant landmarks close to Novotel?

  Discover the notable landmarks surrounding this accommodation:

  • Timeless Charm: the international ExCeL London Convention Centre is located just 550 metres away.
  • Point of Interest: Explore Charlton House, which is 3.2 km from the hotel.
  • Popular Destination: Limehouse is about 4 km from the hotel.
  • Area Highlight: Royal Victoria Dock and Bridge is only 450 m from the property.
  • River Retreat: River Lea is within 25 minutes' walk of the accommodation.
  • Coastal Beauty: Experience Dock Beach, a beautiful coastal spot found 0.9 km from the hotel.
• What are the nearest transport links to Novotel?

  Guests staying at this property can reach different areas of London via:

  • Train: Marylebone train station is 13 km away, providing links to the wider region.
  • City Rail: For local travel, Custom House city rail station is located approximately 200 metres away.
  • Cable Car: You can find IFS Cloud Royal Docks cable car station within a 10-minute walk.
• What business amenities does the 4-star Novotel offer?

  Business amenities at the hotel are designed for productivity:

  • Business Facilities: Guests have access to conference facilities and a work desk.
  • Venues: the property offers 12 meeting rooms with a capacity of up to 70 people.
  • Connectivity: Remain productive with Wi-Fi available in public areas.
• What does the Novotel offer for children?

  This hotel is family-friendly, with a children's menu on offer.

• What are the dining options at the Novotel and nearby?

  Guests at this smoke-free accommodation can enjoy international flavors at dining venues:

  • The Venue: Upper Deck is the on-site à la carte restaurant at the property, specialising in international cuisine.
  • Local Favorite: China Palace restaurant offers Vietnamese cuisine and is 5 minutes' walk away.
• What is the standard check-in and check-out schedule for the Novotel?

  Review check-in and check-out policies at the hotel:

  • Arrival: Standard check-in is available from 15:00 until 23:59.
  • Policy: late check-out depends on daily occupancy.
• What cleaning facilities are available at the Novotel?

  Guests can make use of laundry available on site.

• Is Novotel London Excel hotel accessible for guests with reduced mobility?

  The property is equipped to accommodate guests with accessibility needs:

  • Common areas: Guests can benefit from a wheelchair-accessible registration desk, a wheelchair-accessible public washroom, and a wheelchair-accessible fitness centre at this hotel.
  • Convenient Access: a lift at this hotel helps to ensure comfortable movement.
  • Room features: Accessible rooms are fitted with assistive listening devices.